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Redmond, WA - June 1st, 2004
telSPACE, a developer of the industry’s first internet-based telecom “back office” platform, announced today that it has finished rolling out a major client expansion effort. MVNO Clients include TTI Mobile, Interstate Connections, RoadCom Wireless, and Nexus Mobile. The telSPACE back office platform allows its clients to instantly expand their offerings to include wireless service. On a privately-branded, turnkey basis, the wireless service and all functions necessary to acquire, activate, bill, and manage customers will be available to telSPACE’s clients through its comprehensive telecom platform.
“This large expansion effort has made the telSPACE operating platform a common name in the MVNO space. This second round of clients will add a great deal of volume to be processed by our back office. This provides us with even greater cost efficiencies, which lowers our overhead and allows us to pass on additional volume discounts to our clients. Each year we have averaged 1-2 rate decreases due to the cost efficiencies of aggregating our client’s volume.” - Cody Hershey, CFO of telSPACE
“telSPACE is making it possible for us to effectively compete in a hot, competitive wireless marketplace. They have delivered a custom back office that allows us sell the way we want and need to market cellular services. We gave them quite a challenge with our unique business requirements, but they delivered on time and we are very pleased with the end product. ” - Amyn Nanjee, Sr. Vice President of Nexus Mobile
telSPACE has created a system that allows any company to add communications to their product line. The system comprises a comprehensive back office network, including all operations functions such as customer activation, carrier procurement, fulfillment, billing and rating, and customer service. telSPACE has utilized the internet to automate the complex customer acquisition process, thereby allowing customers like Global Talk to instantly penetrate new markets or expand service offerings.
“Launching this round of clients is a testament to the entire telSPACE staff. We are very fortunate to have such a dedicated staff. Each employee thinks of the company as their own and is empowered to do what it takes to ensure client and customer satisfaction.” - Jeremy Sands, VP of Marketing for telSPACE
Brandon Frye, President of Interstate Connections adds, “telSPACE has indeed given us a great opportunity to expand our business. Their ability to deliver a custom system has been instrumental for us to achieve differentiation in the marketplace. We feel we have the best platform available today and as a result our business has grown and flourished.”
About telSPACE
Based in Redmond, Washington, telSPACE enables its clients using a world class back office infrastructure to sell, provision, fulfill, and care for multiple telecom services, including Pre and Post Paid Cellular, Internet, and Long Distance, using one ubiquitous private label operating platform. In development for over 5 years, the company has used feedback from its clients to refine its product and create a platform that provides core functionality that rivals any in its class.
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