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Redmond, WA. - January 1st, 2005 - telSPACE, an innovative provider of multi-service billing, rating, and customer care software solutions for the communications services industry, today announced the deployment of its second generation platform. telSPACE added a great deal of functionality, including the ability to stack rate plans, launch any day billing for its clients’ customers, the ability to completely customize its clients’ websites, and the ability to implement a phone-in-a-box solution for clients that need a more streamlined program. telSPACE has also executed a relationship with MCI, the foremost leading hosting company in the country, to host its back end infrastructure.
“The second generation of our platform is a huge leap for the company. It allows us to scale to literally millions of customers and adds functionality to our platform that clients have been requesting for years from other companies. Our humble approach to what we have built allows us to pride ourselves in evolving our system based on what our clients needs are vs. what we think their needs should be. It’s the best focus group money can buy and our Clients appreciate our responsiveness and willingness to change to meet their business requirements.” - Paris Holt, CEO of telSPACE
telSPACE has created a system that allows any company the ability to add communications to their product line. The system comprises a comprehensive back office network, including all operations functions such as customer activation, carrier procurement, fulfillment, billing and rating, MIS reporting, and customer service, all integrated into one ubiquitous operating platform. telSPACE has utilized the internet to automate the complex customer acquisition process, thereby allowing its clients to instantly penetrate new markets or expand service offerings.
“Choosing MCI to host and manage our entire back office will bring us increased stability and scalability and those are not cheap, but you get what you pay for.” said Ryan Reed, CTO of telSPACE. “MCI has been rated the number one hosting facility for the last five years. Our clients need stability and MCI delivers; they are just hands down best in class. Their technical solution will give us the 99.99% uptime our platform requires and to us and our clients they are worth every penny.”
Kevin Cantoli, Director of MCI’s hosting division says, “The telSPACE solution is very unique in that they need the ability to process terabytes of information each month and have complete redundancy. MCI specializes in delivering such solutions for it clients. The fully redundant and clustered system that telSPACE and MCI have architected will provide them with a world class network infrastructure and the reliability that their business model demands.”
About telSPACE
Based in Redmond Washington, telSPACE enables its clients using a world class back office infrastructure to sell, provision, fulfill, and care for multiple telecom services, including Pre and Post Paid Cellular, Internet, and Long Distance, using one ubiquitous private label operating platform. In development for over 5 years, the company has used feedback from its clients to refine its product and create a platform that provides core functionality that rivals any in its class. For more information you can go to www.telSPACE.com.
About MCI
MCI Hosting Services and Digex together provide superior managed hosting services backed by a superior network. Digex, an MCI affiliate, pioneered the evolution of managed hosting and continues to drive the industry by developing and engineering solutions to fit today's business needs. MCI's commitment to the web hosting business begins with its ability to leverage its extensive and rigorously-engineered worldwide IP network. A high capacity, fully meshed IP network provides maximum redundancy and ensures connectivity from end-to-end. MCI's experienced staff monitors network connections 24x7 to maximize speed, reliability, and client satisfaction. Its data centers are directly connected to its state-of-the-art network, which ensures that its client’s systems experience quicker deployment and are fully redundant. For more information you can go to: http://global.mci.com/ie/internet/hosting/overview/
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